Privacy Policy

Kontrolsat values your privacy and is committed to protecting your personal data. This policy describes how we collect, use, share and protect your information when you visit our website www.kontrolsat.com (hereinafter referred to as the “Website”).

General Data Protection Regulation:

In compliance with Law 67/98 of October 26th, on the Protection of Personal Data, we inform that the processing of personal data collected on the website www.kontrolsat.com is the responsibility of Kontrolsat, NIF 509043267 and with headquarters in Rua das Lages, 792 in Vila Nova de Gaia.

1. Information We Collect:

When using our Website, we may collect certain personal information from you, including, but not limited to:

  • Contact information, such as name, email address and telephone number, that you provide to us when you create an account with us, make a purchase or subscribe to our newsletter.
  • Billing and shipping information when you make a purchase, such as billing and shipping address, payment information, and order details.
  • Log information when you interact with our Website, including IP address, device type, browser used, pages visited and time spent on the Website.

2. How We Use Your Information:

We use the information collected for various purposes, including:

  • Process your orders and provide the requested products or services.
  • Personalize your experience on the Website and provide relevant content (for more, see cookie policy).
  • Communicate with you about your orders, website updates and promotional offers.
  • Comply with legal obligations, resolve disputes, and enforce our terms and conditions.

3. Information Sharing:

We do not share your personal information with third parties except as necessary to provide the products or services you have requested, comply with legal obligations, or protect our rights.

By way of example, Kontrolsat shares your contact information and address with transport services for the sole purpose of good product delivery. In addition, we have contracted a newsletter and SMS service through which, after your consent, we can send our promotions and advertising communications.

4. Data Protection:

We ensure the strict implementation of security measures to protect your information against any unauthorized access, manipulation, improper disclosure or destruction. These measures are constantly reviewed and updated to ensure effective protection of your personal data. Our approach is proactive and meticulous, reflecting our unwavering commitment to the security and confidentiality of data provided by our customers.

5. Data Retention:

To ensure the continued quality of our services, we retain your personal information for a minimum period of 2 years. This practice allows us to maintain data integrity and provide effective customer support. However, in accordance with the law and operational needs, we may retain data for a longer period in advertising situations after the user's consent or in legal matters and legal proceedings that occur.

6. Data Subject Rights:

We respect your privacy rights and offer you the opportunity to access, correct, update or delete your personal information. You can exercise these rights by contacting us exclusively via email at [email protected] . Please note that we may retain certain personal information to comply with legal obligations or for legitimate purposes such as dispute resolution.

7. Changes to this Policy

This privacy policy may be updated periodically to reflect changes in our privacy practices. We recommend that you review this policy regularly to stay informed about how we protect your information.

By using our Website, you agree to the terms of this privacy policy.

Contact us

If you have any questions about this privacy policy or Kontrolsat's privacy practices, please contact us at [email protected] .

Effective date: 07/24/2009

Last updated: 05/15/2024